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QBE European Operations
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As we know that one size doesn’t fit all, we actively work with brokers in the SME sector to create innovative solutions that fit the precise needs of SMEs.

We offer a comprehensive suite of commercial and motor insurance products for small and medium-sized enterprises (SMEs).

 

A flexible approach

 

We understand that no two customers have identical needs. So we’re never afraid to think creatively and take a different approach to the challenges – or opportunities – you may face. You’ll deal direct with empowered decision-makers who aim to accommodate the vast majority of risks that they see.

 

Speed and convenience

 

Our e-trading capabilities make it easy, fast and efficient to do business with us. Through our dedicated SME e-trade centre in Stafford, we offer products across a growing range of platforms. These include our easy-to-use QBE FastFlow broker portal, Acturis, PowerPlace, SSP, CDL Strata and Applied.

 

At your service

 

When it comes to customer service, we believe that what sets us apart is our people and our proactive approach. As our underwriters are empowered to make decisions, we are able to provide a prompt, effective service. We really listen to our brokers, responding with improvements to services and products in line with your needs.

 

Delegated underwriting authority

 

We provide delegated underwriting authority to brokers and managing general agents, empowering them to write risks on our behalf, within an agreed appetite. Business written includes Office, Retail and Leisure, Property Owners, Commercial Combined, Tradesman and Professional Indemnity. Please get in touch for more information on SMEqbord@uk.qbe.com or 0800 917 9331

 

Partner arrangements

 

QBE partner arrangements involve us working closely with brokers to understand each other’s business needs and implementing a tailor-made product offering, which you then manage with a degree of delegated authority. Please email businessdevelopment@uk.qbe.com or fill in our enquiry form for more information.

 

Here when you need us

 

It’s only when you make a claim that you really discover the value your insurer delivers. At QBE, we provide an efficient and effective claims service that allows us to assess and pay valid claims promptly. To make a claim, please follow the claim notification instructions in your policy.

 

Responding to your feedback

Responding to your feedback

We’re delighted that so many of you responded to our recent broker surveys. We’re now acting on your feedback so that we can provide an even better service.

Read more

 

The cover you need

 

We offer a wide range of insurance products for SMEs. View our at a glance table or find out more below:

 

 

Learn more about QBE FastFlow

 

 

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