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Our teams

Global thinking with local commitment, QBE offers our people a world of possibilities.

We live in a rapidly changing and uncertain world. Insurance plays a vital role in our society, adding certainty and supporting communities to protect what matters to them. Our industry offers surprising, varied and purposeful careers, so there’s a world of opportunity to choose from at QBE.

Below is an overview of some of the key types of roles offered by QBE. Please visit your local QBE careers page for more details in your location.

We’re committed to being recognised for our technical pricing and portfolio optimisation capabilities.

Our team accesses market leading and emerging practices in mathematical and statistical modelling to become trusted advisors.

As well as actuaries and actuarial students, QBE actively encourages applications from data scientists and other individuals with strong communication and mathematical skills.

Portfolio analytics

The portfolio analytics team provides critical support to the business including key insights into portfolio trends, premium adequacy, rate and retention and the early identification of growth and remediation opportunities.

This team is typically staffed by actuaries, both qualified and studying for actuarial qualifications.

Typical roles:

  • Actuarial analyst
  • Pricing analyst
  • Actuarial senior manager
  • Pricing manager
  • Senior actuarial analyst
  • Senior pricing analyst

Our vision is to help QBE become a data and analytics driven organisation, where decisions are made on the basis of facts and data is at everyone’s fingertips. We solve insurance problems through machine learning algorithms and engineer ideas to drive better customer experience.

Our vision is to help QBE become a data and analytics driven organisation, where decisions are made on the basis of facts and data is at everyone’s fingertips. We solve insurance problems through machine learning algorithms and engineer ideas to drive better customer experience.

Typical roles:

  • Data scientist
  • Data analyst
  • Data specialist

When an insurance claim is made by a customer against their policy, it's handled by the Claims area. We assess the admissibility of each claim and determine what amount QBE should pay in settlement.

The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise.

Typical roles:

  • Claims Adjuster
  • Claims Team Leader
  • Claims Technician
  • Claims Controller
  • Claims Analyst
  • Claims manager

Product and underwriting play a vital role in the development of QBE products and their ongoing profitability.

Job functions in this area include evaluating risks with regard to customers, determining coverage levels and deciding how much customers should pay for their cover.

A product and underwriting career will see you working with one of the most experienced teams in the country. You'll have access to great opportunities for career development, accreditation and progression, and work collaboratively within your business unit and with sales and relationship management colleagues during many negotiations. The culture within the teams is focused on performance, teamwork and goals, but at the same time being supportive and taking time to enjoy our work is key.

Another valuable benefit offered through roles in QBE product and underwriting is the chance to regularly interact with customers, providing opportunities to influence real-world outcomes on key pieces of business from start to finish.

Typical roles:

  • Assistant underwriter
  • Underwriter
  • Senior underwriter
  • Product manager
  • Product specialist
  • Service manager
  • Underwriting manager
  • Underwriting team leader

We champion the customer across QBE because we know their success drives ours. We advocate for customers putting them at the centre of our organisation. We enable our business to design and deliver experiences built on customer insights derived from objective data and to continuously improve performance and grow and protect our brand in desired segments.

We do this through our expert teams in sponsorships and events, creative design, research and insights, strategic sales, digital, internal and external communications, content creation, social media, customer experience, and consumer and business marketing.

Typical roles:

  • Marketing partner
  • Events manager
  • Sponsorships manager
  • Communications specialist
  • Customer and market insights specialist
  • Customer experience designer
  • Strategic sales consultant

At QBE, we believe change is constant and necessary for us to adapt, evolve and innovate. The Transformation team helps drive change, projects and improvement strategies that support every business unit achieve their goals. We partner with leaders, customers and employees across QBE providing specialist skills and frameworks to help deliver change to people, process, system, customer and the organisation. Every day is different in Transformation. From delivering a project focused on customer improvement and redesigning our operational processes to supporting a large-scale strategic transformation effort or helping our people adapt to change. 

Our team designs and implements transformation using a range of techniques such as project management, lean/six sigma, design thinking, innovation and change management models. Our core philosophy is around partnerships and collaboration, experimentation and innovation, a strong delivery focus and engaging people throughout change to ensure it sticks. 

Typical roles:

  • Program director
  • Project manager
  • PMO coordinator
  • Business improvement manager
  • Change analyst
  • Change manager

Risk, Compliance & Advocacy is a multidisciplinary team responsible for overseeing risk, ensuring compliance with regulatory requirements and the maintenance of an effective governance framework. We are also cover customer relations, government relations and industry affairs, capital management, fraud and security.

Our team gets an end-to-end view of all parts of the business, while our subject matter experts have a wide range of expertise across a number of disciplines.

Typical roles:

  • Risk manager 
  • Risk analyst
  • Capital modeller
  • Fraud investigator
  • Financial crime and intelligence analyst
  • Dispute resolution specialist
  • Compliance manager
  • Policy advisor

Sales and relationship management act as a key point of contact for our customers and brokers. They provide detailed and accurate product information and solutions, allowing QBE to forge successful partnerships.

QBE sales and relationship management has a driven culture that is based around cohesive, intelligent teamwork and the sharing of positive ideas for positive results. This collaborative approach extends beyond our area, as we work closely with different teams on much of our business.

In many areas of sales and relationship management there is genuine autonomy for employees and you can experience a passionate and exciting environment. The range of products available to our customers is very broad, and with that comes a wide range of variety in our sales and distribution functions.

Those in sales and relationship management are responsive to customers, energetic in their networking and active in working together as a team.

Typical roles:

  • Business development manager
  • Business relationship manager
  • Quality assurance specialist
  • Distribution manager
  • Insurance specialist
  • Sales consultant

QBE has the vision to be the most successful global insurer and reinsurer in the eyes of our customers, our people, our shareholders and the community. In People we play an integral part in achieving this vision and strive to be seen as a globally aligned people-centric culture that is cost competitive and reduces risk of doing business when delivering people services through spending more time working with line managers to improve business metrics and implement strategic objectives.

Part of our vision is to ensure that QBE operates in an inclusive, fair and diverse environment and where people are the central focus. We aim to ensure that we recruit the best people, people that can make things happen, and that our employees are empowered and developed to the best of their abilities.

Typical roles:

  • People business partner
  • People consultant
  • Learning partner
  • ER consultant
  • Payroll specialist
  • Talent Partner
  • Talent Acquisition Advisor
  • Talent Acquisition Business Partner

Our Finance team are proud to deliver financial services, including financial analysis, strategy and advice and financial control through business partnering, business intelligence and benchmarking.

We partner with the business to report on the key financial metrics that drive our performance and forecast our financial outlook. 

Our financial control team ensures QBE have adequate financial controls in place to ensure accurate reporting of financials to all external stakeholders.

Typical roles:

  • Finance business partner
  • Management accountant
  • Assistant accountant
  • Financial accountant
  • Financial Analyst

Our Legal team has a wide remit, assisting all business units and support departments within QBE European Operations to ensure effective management of and regulatory risk. It comprises four distinct teams: Business & Commercial Legal; Corporate Legal; Company Secretarial & Corporate Governance; and Wordings.

The teams are structured to ensure appropriate alignment to the stakeholders they support in the management of legal and regulatory risks and in furtherance of QBE’s strategic priorities.

Typical roles:

  • Corporate lawyer
  • Solicitor
  • Coordinator
  • Paralegal

Typical roles:

  • IT Analyst
  • Service Desk Analyst
  • Business Analyst
  • Project Manager
  • Programme Manager
  • C# Developer
  • Network Manager
  • Storage and Infrastructure lead
  • Process Owners