Our award-winning Rehabilitation team helps you look after injured people and keep your claims costs down.
We take a proactive approach to rehabilitation and early intervention is at the core of what we do. It enables us to provide swift, appropriate support, which helps people get back to work promptly, as well as reducing your claims costs.
We help underwriters, risk managers, brokers and insureds with a range of rehabilitation and occupational health issues, such as absence management, rehabilitation best practices, and return to work policies.
Our Rehabilitation team comprises case management experts from a wide range of clinical backgrounds – physiotherapy, nursing, occupational therapy and psychology – and we are supported by a network of specialist service providers.
We provide bespoke, cost-effective services – ranging from carrying out workplace assessments to providing specialist medical care – to help injured people and employees recover and return to work promptly.
We can manage a very broad range of injuries, from minor ankle sprains to significant spinal injuries, as well as injuries resulting from major incidents, such as coach crashes.
We also share regular updates about the latest issues in rehabilitation via our blog
In this guide, we look at the most common types of injury we see in Claims, their causes, how long it takes to recover from them and tips for getting better.
We offer a range of rehabilitation services to our customers, with differing levels of support available, depending on your particular needs.
Designed to support both you and your employee through the crucial first 30 days following a workplace incident, QBE Return uses a simple process to provide rehabilitation support:
The first two stages of QBE Return are completely free, so no costs will appear on your claims record.
Find out more about QBE Return
For customers that need a more tailored rehabilitation service, QBE Return+ helps you manage the health and well-being of your employees by complementing your existing rehabilitation services.
We have a simple three-step process:
Find out more about QBE Return+
Post-claim rehabilitation referral
Our post-claim rehabilitation service facilitates appropriate treatment for injured employees, with an emphasis on supporting them back to work and helping them achieve the best recovery possible.
We can offer quick access to treatment such as physiotherapy or an MRI scan for a simple knee injury, through to a multi-faceted rehabilitation programme for a complex orthopaedic injury.
For catastrophic injuries (such as brain or spinal injuries), we are able to provide highly individual programmes, which can include housing adaptations, social care packages and vocational rehabilitation.
Major incident response service
Our major incident response service is designed to minimise the impact of a major incident by providing a coordinated, prompt response.
We offer comprehensive services to policyholders and injured parties, including proactive pre-claim management to ensure that appropriate rehabilitation is delivered to those involved, as well as containing claims costs.