Financial and Specialty Markets Risk Solutions

QBE’s experience and insight has been put to good use in developing a framework against which our policyholders can evaluate the greyer areas of risk culture within their business. Results and actions will demonstrate to stakeholders your commitment to driving the risk agenda proactively.

Where frequency and/or severity of claims is an issue, we carry out thorough investigations to identify all contributory factors, and make practical recommendations for change. Independence and anonymised reporting help tease out issues that might not surface through in-house reviews.

Ad hoc risk management advice is just an email or call away. Our risk managers and consultants can also review your risk policies, procedures and other documents and help you to improve them in line with current best practices.

Sometimes a root and branch review of all management controls can identify gaps that may have been overlooked, or just provide reassurance that best practice is embedded consistently throughout your business.

Often, lessons arising from events such as complaints and claims are not embedded fully or for the long term because they are not shared widely enough, and relevant documents are not revised to permanently capture the changes required. We can review the effectiveness of your organisational learning and advise on ways to improve.

A range of operational risk assessments is available online via QRisk covering professional, cyber, crime and fraud risk. These provide a straightforward way of identifying gaps in your risk management defences. Developed over numerous years, they provide a comprehensive framework to benchmark your own operations against recognised best practice. Risk profiling reviews may also be facilitated by one of our risk managers or consultants to provide further insights and guidance.

For those just starting on their sustainability journey and without the resources to invest in consultancy support, technology platforms or legal advice, we have developed a starting framework for QBE customers to identify and manage ESG risks. This can be accessed via the QBE Template Library (see below)

Our webinars, workshops, and client forums, and sector-specific seminars and training events bring together experts who can share knowledge on the latest risk topics, trends and issues, as well as providing an opportunity for you to network with your peers and build relationships with your insurance stakeholders.

Our Risk Solutions Document Library and Knowledge Centre, exclusive to QBE clients via QRisk, host a wealth of knowledge on risk-related subjects. Our guidance is practically focussed and insightful; we always aim to go beyond the basics to provide real-world solutions helping you to adapt to developing risks.

We have developed an extensive range of readily adaptable documents and best practice guidance to help our policyholders manage their business risks and improve their risk profiles. You can learn more about these on the Template Documents webpage where you can also see the full inventory of templates available. NB: The templates themselves can only be accessed by QBE policyholders via the QRisk Knowledge Centre (login required).