Automotive Protection

Offering insurance and warranty products to customers or employees can build loyalty, enhance your brand and generate valuable additional revenue.

We work with automotive manufacturers, distributors and dealerships and financial institutions to create tailor-made affinity insurance and warranty products. We’ve been active in this specialist market for almost 20 years. During that time, we have become trusted, long-term partners to many of the world’s best-known automotive brands.

Reinforcing your brand

We offer an exceptionally wide range of products, and we’re happy to work with you to create new products to help you meet specific needs or make the most of opportunities. In every case, we provide your customers with a fast, responsive service and ensure that our products are well designed and implemented, so that ultimately they enhance your brand.

Customer-friendly claims

Providing an excellent claims service is central to increasing customer loyalty. That’s why our friendly and professional claims handlers work hard to bring each claim to the best possible conclusion for all concerned, quickly and efficiently. Our online claims system ensures that 90 per cent of calls are responded to within 10 minutes and claims are usually authorised in less than 15 minutes.

Global capabilities

We offer many of our products worldwide, making use of QBE’s international network to deliver an excellent service right around the globe. Each product is tailored to reflect local languages and customs, as well as complying with local regulations.

Seamless administration

All of our products are supported by our global online system, Danni. Danni makes administration prompt and pain free; it enables you to offer your customers a range of branded insurance products and register claims simply and quickly.

Advanced analytics

We constantly monitor how our clients’ products are performing. As well as providing reports on sales and loss ratios, we can monitor product performance and price elasticity. This enables us to help clients optimise growth and profitability.

What we offer

Our Automotive Protection products include:

Extended Warranty

Protects the vehicle against mechanical and electrical failure when the original manufacturer’s warranty expires. This product can be offered at point of sale or as a branded direct marketing and renewal solution.

Return to Invoice

Covers the gap between a vehicle’s purchase price and its market value if it is stolen or written off.

Ding and Dent (Smart Repair)

Provides small accidental damage cover for the vehicle, protecting its appearance and value.

Vehicle Replacement

Provides a like-for-like replacement if a vehicle is stolen or written off, promoting customer loyalty for the automotive brand and/or dealer. This product can also cover the excess in the event of a total loss.

Financial GAP

Covers the gap between the outstanding balance on finance and the market value of the vehicle if it is stolen or written off.

Following FCA concerns relating to fair value in the UK GAP market, QBE has agreed to a proposed undertaking that it will not enter into or effect any GAP contracts for customers based in the UK nor market GAP contracts to customers based in the UK, with effect from 31 March 2024.