A framework to capture, review and monitor the corrective and preventative measures needed in response to any breaches, incidents, near-misses, complaints and insurance claims.
A separate tab includes a Complaints Register to capture and monitor responses and outcomes of each complaint over time, and enable trend analysis from the data recorded.
Document type: Templates
Last updated: 05 August 2020
First published: 03 August 2020
The document/page you are trying to view is password protected.
Please enter your password here
If you don't have a password and would like to access any restricted content please speak to your contact at QBE, or alternatively send us an email.