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Firms' accountability for failures of their outsourcing providers

The importance the financial regulators place on effective oversight and management of outsourcing arrangements has been highlighted by both the PRA and the FCA in fines they have imposed a financial services firm for failing to manage its outsourcing arrangements properly. Guidance from lessons learned are shared in this article.
Document type: Insights
Last updated: 10 June 2022
First published: 31 July 2019