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Claims team

The Claims team, which is led by Mike East, has in-depth experience and technical expertise – so you will always deal with staff who understand your issues and can come up with solutions.

As local knowledge and presence are often vital, we have teams in more than 30 strategic locations across the UK, Europe, Canada and Australia.

We are supported by a panel of service providers that offer specialist expertise and share QBE’s approach to customer service.

Executive team

Mike is supported by an executive management team that looks after each of our key areas of focus. Please find their contact details below:

Alan Brownlee

Alan Brownlee

Head of Performance

+44 20 7105 4399

Alan.Brownlee@qbe.com
Gavin Bridges

Gavin Bridges

Head of European Market and Legacy Claims

+44 7788 437623

Gavin.Bridges@qbe.com
Scott Jacobs

Scott Jacobs

Head of Claims

scott.jacobs@qbe.com
Michael Haley

Michael Haley

Head of Claims Relationship Management and Multinational Claims

+44 20 7105 4716

Mike.Haley@qbe.com
Deborah Wood

Deborah Wood

Head of Claims (Reinsurance)

+44 7799 693554

Debbi.Wood@qbere.com
Fiona Sperry

Fiona Sperry

Head of Complex Claims

Fiona.Sperry@qbe.com

Your contact

Your contact

Michael East

Michael East

Claims Director