Skip to main content
QBE European Operations

Our teams

Global thinking with local commitment, QBE offers our people a world of possibilities.

Below is an overview of some of the key types of roles offered by QBE:

When an insurance claim is made by a customer against their policy, it's handled by the Claims area. We assess the admissibility of each claim and determine what amount QBE should pay in settlement.

The Claims team has been built to meet the evolving needs of our business and our customers. The team is a formidable force for QBE, comprising over five hundred people spread across multiple locations within UK and the rest of Europe, and reflecting the diversity and strength of the region. Handling over 200,000 claims a year, QBE has built a reputation for excellence within the market and is widely recognised for its technical expertise.

Product and underwriting play a vital role in the development of QBE products and their ongoing profitability.

A product and underwriting career will see you working with one of the most experienced teams in the country. You'll have access to great opportunities for career development, accreditation and progression, and work collaboratively within your business unit and with sales and relationship management colleagues during many negotiations. The culture within the teams is focused on performance, teamwork and goals, but at the same time being supportive and taking time to enjoy our work is key.

Another valuable benefit offered through roles in QBE product and underwriting is the chance to regularly interact with customers, providing opportunities to influence real-world outcomes on key pieces of business from start to finish.

We champion the customer across QBE because we know their success drives ours. We advocate for customers putting them at the centre of our organisation. We enable our business to design and deliver experiences built on customer insights derived from objective data and to continuously improve performance and grow and protect our brand in desired segments.

We do this through our expert teams in sponsorships and events, creative design, research and insights, strategic sales, digital, internal and external communications, content creation, social media, customer experience, and consumer and business marketing.

At QBE, we believe change is constant and necessary for us to adapt, evolve and innovate. The Technology and Transformation team helps drive change, projects and improvement strategies that support every business unit achieve their goals. We partner with leaders, customers and employees across QBE providing specialist skills and frameworks to help deliver change to people, process, system, customer and the organisation.

Every day is different in Technology and Transformation. From delivering a project focused on customer improvement and redesigning our operational processes to supporting a large-scale strategic transformation effort or helping our people adapt to change. To continue to thrive as a service provider we must look ahead, understand the trends and forces that will shape our business in the future and move swiftly to prepare for what's to come.

We must be ready for tomorrow today.

We’re committed to being recognised for our technical pricing and portfolio optimisation capabilities.

Our team accesses market leading and emerging practices in mathematical and statistical modelling to become trusted advisors.

As well as Actuaries and Actuarial students, QBE actively encourages applications from data scientists and other individuals with strong communication and mathematical skills.

The portfolio analytics team provides critical support to the business including key insights into portfolio trends, premium adequacy, rate and retention and the early identification of growth and remediation opportunities.

This team is typically staffed by actuaries, both qualified and studying for actuarial qualifications.

Our vision is to help QBE become a data and analytics driven organisation, where decisions are made based on facts and data is at everyone’s fingertips. We solve insurance problems through machine learning algorithms and engineer ideas to drive better customer experience.

Our vision is to help QBE become a data and analytics driven organisation, where decisions are made on the basis of facts and data is at everyone’s fingertips. We solve insurance problems through machine learning algorithms and engineer ideas to drive better customer experience.

Risk, Compliance & Advocacy is a multidisciplinary team responsible for overseeing risk, ensuring compliance with regulatory requirements and the maintenance of an effective governance framework. We are also cover customer relations, government relations and industry affairs, capital management, fraud and security.

Our team gets an end-to-end view of all parts of the business, while our subject matter experts have a wide range of expertise across a number of disciplines.

Sales and relationship management act as a key point of contact for our customers and brokers. They provide detailed and accurate product information and solutions, allowing QBE to forge successful partnerships.

QBE sales and relationship management has a driven culture that is based around cohesive, intelligent teamwork and the sharing of positive ideas for positive results. This collaborative approach extends beyond our area, as we work closely with different teams on much of our business.

In many areas of sales and relationship management there is genuine autonomy for our people and you can experience a passionate and exciting environment. The range of products available to our customers is very broad, and with that comes a wide range of variety in our sales and distribution functions.

Those in sales and relationship management are responsive to customers, energetic in their networking and active in working together as a team.

QBE has the vision to be the most successful global insurer and reinsurer in the eyes of our customers, our people, our shareholders and the community. In People we play an integral part in achieving this vision and strive to be seen as a globally aligned people-centric culture that is cost competitive and reduces risk of doing business when delivering people services through spending more time working with line managers to improve business metrics and implement strategic objectives.

Part of our vision is to ensure that QBE operates in an inclusive, fair and diverse environment and where people are the central focus. We aim to ensure that we recruit the best people, people that can make things happen, and that our employees are empowered and developed to the best of their abilities.

Our Finance team are proud to deliver financial services, including financial analysis, strategy and advice and financial control through business partnering, business intelligence and benchmarking.

We partner with the business to report on the key financial metrics that drive our performance and forecast our financial outlook.

Our financial control team ensures QBE have adequate financial controls in place to ensure accurate reporting of financials to all external stakeholders.