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Culture

At QBE, our people are passionate, talented and kind, and we know they are at the centre of our success. It’s important to us that we create a place where everyone feels they belong.  

We are continually focused on building a workplace culture that supports our people and represents our business and the world around us. An integral part of this work is to foster an environment where everyone feels safe to speak up, where we are inclusive of diversity in every aspect, and where there is a balanced emphasis not just on what we do but also how we go about doing it.  

Our DNA shapes who we are 

Our QBE DNA provides us with a common language to create a genuine, welcoming, kind, and supportive workplace. The seven interlinking elements of our DNA describe who we are and how we operate, and when we come together, we are: 

  • Customer-focused – We proactively listen with empathy to guide how we meet customer needs and have an impact
  • Technical experts – We build and share our expertise, striving for excellence and knowing hen to ask for guidance
  • Inclusive – We treat each other with respect and fairness, and value diverse perspectives
  • Fast - paced – We move with pace, adapting with our purpose and future in mind 
  • Courageous – We act with integrity and challenge the status quo, feeling safe to speak up and experiment with new ideas
  • Accountable – We take ownership and follow through to deliver, managing risks and learning from mistakes
  • A team – We support each other and collaborate widely to achieve common goals, knowing we are stronger together

QBE DNA

Our employee vision is for everyone at QBE to be able to ‘Just Be’ at work. Our ambition is to empower you to be your best, to be supported to grow, to have the flexibility and freedom to be yourself, to have a voice, and be valued for your unique contribution. 

Watch our video as we bring to life our JustBe@QBE vision.

Diversity and inclusion

QBE recognises the value of a diverse workforce; we believe diversity and inclusion is essential for a strong, successful company. We encourage a working environment that is welcoming, fair and inclusive for all and respects different career and life stages. Find out more about our employee run networks groups.

Insurance Post - Best Insurance Employers 2021

QBE awarded 5 stars

Thousands of employees from across the insurance sector were surveyed in 2021 and QBE was voted a 5* employer.

Part of this nomination comes from the support we have offered over the past year during the pandemic. We were proactive and acted quickly to what our employees were telling us. We placed a lot of focus on the wellbeing of our employees, offering support for mental health and being accommodating of all our employees unique circumstances during this time. It also reflected our overall strategy. Our people are at the heart of our initiatives and being able to listen, act quickly, and provide them with the tools they need to do their jobs well has really been valued.

https://www.standard.co.uk/business/qbe-hybrid-working-b940112.html

QBE Foundation

Our employees are passionate about supporting their communities, working together to raise funds and volunteer for causes that they care about. They’re making a real difference through a wide range of fundraising activities for charities including Crisis and Mind, as well as volunteering in the community through their partnership with Volunteering Matters. Find out more about the QBE Foundation.