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QBE continues expansion of Trade Credit and Surety book with key appointments in underwriting, risk management and claims

QBE, the business insurance specialist, has announced plans to further expand its trade credit offering in the UK with appointments in four newly created roles. This follows a period of continual product enhancements, extended client appetite with the lowering of premium thresholds to appeal to the SME market and the expansion of its Manchester hub to service clients in the North.


Dimitri Griek joins the team this month as a Commercial Underwriter, having spent the last four years with QBE’s Melbourne-based Trade Credit team. Louis Hemsley has 15 years of insolvency and corporate restructuring experience and joined the team in December as a Credit analyst, coming from PWC where he was as a Senior Associate. Ally Connolly also joined in December as an Assistant Risk Underwriter having recently graduated in Economics at The University of Sussex and completed work experience at Marsh, ICAP Shipping & Howe-Robinson and Shearman & Sterling.

Chantelle Thomas joined the team in October as a Claims Assessor, having transferred from QBE’s Motor Claims team, where she worked for the past seven years. Chantelle’s appointment adds to the London-based claims function and will further enhance client service levels. It follows the move by Chris Grubb, Senior Claims Adjuster, to Manchester to establish a local claims presence to support clients in the North. Chris’s relocation takes the team of Trade Credit specialists in Manchester to five.

Expansion will continue in 2017 with recruitment currently underway for an additional Surety Underwriter to further strengthen the team.

Trevor Williams, Head of Credit & Surety Europe at QBE commented “Our business is very hands on, with our focus on providing customers with support and access to specialists who understand the protection they need in the context of their business plans, their sector and the wider economy. We provide excellent service and I am delighted that our new team members will enable us to grow our business while at the same time ensuring we continue to provide the enhanced level of support our customers are used to.”

In Europe, QBE’s Trade Credit and Surety team comprises 43 people, operating out of London Manchester, Birmingham and Paris.

For further information contact:
Sandra Villanueva, Corporate Communications, QBE, 020 7105 5284

About QBE

QBE European Operations is part of QBE Insurance Group, one of the world’s leading international insurers and reinsurers and Standard & Poor’s A+ rated. Listed on the Australian Securities Exchange, QBE’s gross written premium for the year ended 31 December 2015, was US$14.7 billion

As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large client base.

We understand the crucial role that effective risk management plays in all organisations and work hard to understand our clients’ businesses so that we offer insurance solutions that meet their needs – from complex programmes to simpler e-trading solutions – and support them in minimising their risk exposures. Our expert risk management and rehabilitation practitioners focus on helping clients improve their risk management so that they may benefit from a reduction in claims frequency and costs.

Your contact

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Sandra Villanueva

Sandra Villanueva

Head of Media Relations & Content, QBE International