Risk Solutions

Our Risk Solutions team can help you build resilience and improve your risk culture to protect your people, assets, and reputation. Work with us to save disruption, time, money, and lives.

Supporting your ambition

Where there’s ambition, there’s risk. We live in an unpredictable world. So, whether you’re diversifying, scaling your business or entering new geographies, an element of risk inevitably comes with the territory. At QBE, we don’t see risk as something to be feared, simply as proof of your ambition. Our job is to help you interpret and manage risk, so you can embrace exciting new opportunities with confidence.

Specialist knowledge

We have specialist Risk Solutions practices for each of your main risk areas, so you will always deal with risk management experts who understand your world of risk relating to:

Casualty & Construction - Employers’, Public, and Product Liability, Contractors’ All Risks, Erection All Risks
Financial Lines - Professional Indemnity, Cyber, Crime, Management Liability, Medical Malpractice, Life Sciences
Motor - Commercial Motor for Fleet, Bus and Coach, Blue-Light Services
Motor Trade - Sales, service and repair of Personal and Commercial Vehicles
Property - Physical damage, business interruption, ‘packaged’ business risks

We offer particular expertise in the following areas:

Chemicals

Construction

Food & Drink

Lawyers

Manufacturing

Pharmaceutical

Professional Services

Public Sector

Real Estate

Retail & Wholesale

Transport & Logistics

Utilities

Pragmatic Approach

You can count on us as a trusted partner to deliver a pragmatic, risk-based programme that complements your risk objectives, improves your loss experience and protects what you value. We’ll bring expertise, drive and empathy, but above all, a customer-focussed and problem-solving mindset.

Risk Solutions - What you can expect from us

Risk management is an essential part of businesses achieving and maintaining success today. We have flexible, innovative solutions that help you transform your company’s approach to risk – and ultimately improve your bottom line.

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Our well-respected team members have worked in business and industry and are supported by a comprehensive network of expert consultants, as well as a range of industry specialists - QBE’s Solutions Panel, so we can help with virtually any risk management challenge.

Our customers have access to QRisk, QBE’s client risk management portal that helps you to understand and manage your risks more effectively. Our risk profiling questionnaires, guidance, and templates include risk management content that is only available to QBE policyholders proactive engagement with these profiling and improvement tools is proven to reduce claims.

Tangible Results: Saving time money and lives

Casualty & Construction: Reducing manual handling claims by 30%

A logistics company was experiencing a large number of manual handling accidents, which was resulting in significant lost working time and high claims costs. We helped them devise a new risk management strategy, which included raising awareness of safety issues and providing ergonomic assessments. In the following two years, manual handling accidents reduced by 21% and related claims reduced by 30%.

Property: Protecting against the risk of fire

While ignition sources can never be fully eliminated, we helped a food manufacturing client to minimise their risk of a potentially dangerous dust explosion. During a site survey, we identified an issue relating to drivers using their own earthing/bonding cables when unloading. To tackle this risk, we helped the client to review their unloading procedures and ensured that drivers working for them understood the correct procedures.

Financial Lines: Reducing Claims and Stabilising Premiums

Working closely with a top London City law firm, we undertook a full root cause investigation on £Million’s worth of claims over a rapid growth period of several years. Over 30 risk controls were introduced or improved, resulting in numerous claims free years and stabilised premiums.

Motor: Reduced claims leads to premium savings

"We engaged with the QBE Risk Solutions team as we were looking to improve our vehicle fleet claims frequency. Over three years, we have reduced our claims frequency by 40% and our premiums are now 25% lower" - AFE Group

QRisk: Harmonising systems and sharing loss lessons

Process variation is a source of errors and claims – an issue for one QBE Design & Construction client with four offices across the UK. We used QRisk to compare 70+ risk controls at each location, from where performance was improved through a unified approach to risk management and particularly the sharing of lessons learned.