QBE promotes Virginie Massé to Head of European Claims

QBE, the business insurer, has promoted Virginie Massé to the role of Head of European Claims, effective 1 September.

Since joining QBE two years ago, Virginie has served as claims manager for France.

Virginie has 25 years of experience in claims, including as Executive Claims Director at AIG and as Operations Director for the Fonds de Garantie, a French body that helps compensate victims of road traffic accidents and terrorism.

In her new European role, she will remain based in Paris and will report to Mike East, Claims Director at QBE European Operations (EO).

Mike East, Claims Director, QBE EO, said: “I am delighted that Virginie Massé will take on this role, which is a testament to the excellent pipeline of talent at QBE. Her customer centric approach will further bolster our European proposition by ensuring customers are at the heart of everything we do. Her excellent people leadership skills and data-driven approach makes her the perfect choice to lead our European business forward.”

Virginie Massé, Head of European Claims, QBE EO, said: “I am honoured by this appointment. The past two years have been marked by enriching collaboration and an exceptional team dynamic. I am fully committed to embracing this new challenge with energy and determination, focusing on service excellence, innovation and staying close to our customers across Europe.”