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Improving business via the work life balance

By Ian Chiswell
Rehabilitation Consultant

So what is modern day flexible working? Flexible working has been historically viewed as only appropriate for carers or parents needing to fit their work schedules around the provision of support to their children or relatives. In truth,flexible working is now much more than this and recent evidence indicates that the real winners are the businesses willing to embrace it. 

In an age where business opportunities can be won or lost in a matter of minutes, the ability to have employees working from anywhere, at any time, and not be tied to their desks means that businesses can be more responsive. Businesses can utilise the advancements that have been made in modern technology to ensure customer service is provided to the highest standards at all times.

Due to the advancements in modern technology, flexible working has evolved. It is now more than just working from home, it’s about working from wherever you need to be, to be able to provide the best service and productivity. On occasion this may be sat in a café with a client, on a visit to a clients head office or even during the commute to and from these meetings.

What are the benefits for employers?

Various research has been carried out into the potential benefits to employers who support flexible working and the results generally speak for themselves:

  • A more efficient and productive organisation with increased productivity
  • A more empowered and motivated workforce
  • Better customer service and increased customer loyalty
  • Increased staff retention and attractiveness to potential employees
  • Reduced levels of sickness absence and staff turnover
  • Working hours that best suit your employees and customers

What are the benefits for employees?

The employers are not the only winners, both the Confederation of British Industry and British Chamber of Commerce have reported that flexible working is seen to have positive effects on both employee relations and employee motivation. Other benefits which are often reported by employees include

  • More quality time spent with their families
  • Reduced childcare costs
  • Reduced travel times and a greater sense of being in control of your working life.

Does it work for all?

In short, No. It’s worth noting that work-life balances are individual, whereby there is ‘no one-size-fits-all’. Some people find it more productive to work from home with a high level of flexibly, while others prefer the separation and rigidity that working in an office brings to the week.

Work-life balance is important for all staff to attain across all levels of business and industry. Whether it is working from home, having flexible working hours, or just the ability to utilise either of these on occasion, if necessary. From the research undertaken to date there appears no doubt that employers who embrace this concept are going to be the ones reaping the long term benefits.

Your contact

Your contact

Ian Chiswell

Ian Chiswell

Rehabilitation Consultant

Tel: +44 124 527 2498

ian.chiswell@uk.qbe.com