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Make a claim

We sell insurance products through a variety of different channels, so if you need to make a claim, please check your policy documentation for details or contact your broker.

To contact QBE directly please select from one of the options below.

Casualty (Employers and General Liability)

If you do suffer a loss, our Claims team is highly experienced at dealing with large, complex claims and will work closely with you to provide the best possible defence and help you get back to running your business as quickly as possible.

Email: ukadminnewclaims@uk.qbe.com

Phone: 0800 876 6399


Commercial Property

We’re known for taking a pragmatic and innovative approach to claims. When you make a claim, our goal is to get you back in business as quickly as possible by providing flexible support and prompt payments.

Phone: 0800 085 3187

Email: qbeukpropertyclaims@uk.qbe.com

 

Cyber

If you experience a Cyber incident, our experienced incident response specialists can help minimise the impact to your business.

Phone (Incident Response Partners, Clyde & Co): 0207 523 5333
Email: CoreFSM@uk.qbe.com


Financial Lines

We always look for ways to resolve claims promptly and fairly, so that you can get back to focusing on your business. One of our key priorities is ensuring clear and consistent communication throughout the process.

Email: fidospecialistclaims@uk.qbe.com


Motor

In the event of a claim, we are committed to reducing vehicle downtime, controlling repair and car hire costs, and minimising disruption to your business.


United Kingdom

Phone: 0808 100 8181

Email: newclaim.motor@uk.qbe.com

Online: Speed report form

Windscreen and/or glass claims can also be submitted online to Autoglass.


Republic of Ireland

Phone: +353 1 605 6565

Email: motorroinewclaims@ie.qbe.com

Windscreen and/or glass claims can also be submitted online to Autoglass.


Professional Indemnity

If you should need to make a claim, our Claims team is committed to reaching a fair settlement as quickly as possible to minimise any interruption to your business.

Email: mrdprofessionalclaims@uk.qbe.com


Reinsurance (London, Dublin)

The claims teams are able to offer a high level of support and expertise to clients in all areas and understand the need and benefits of a close working business relationship between all parties.

Email (London): 566ecfclaims@uk.qbe.com
Email (Dublin): dublinriclaims@qbere.com